Returns & Exchanges
At Kelkar Foods and Fragrances, we want you to be completely satisfied with your beauty and wellness purchases. If you are not happy with your order, we offer a 14-day return policy for unused and unopened products to ensure your peace of mind.
Initiate Request
Contact our support team within 14 days of delivery via email or our contact form, providing your order number and the reason for the return.
Quality Verification
Ensure the product is in its original packaging, unopened, and unused; due to hygiene standards in the beauty industry, we cannot accept returns on opened items.
Ship the Item
Once your request is approved, securely pack the items and ship them back to our warehouse using a trackable courier service.
Receive Refund
After our quality control team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing